* The World is Your Stage only refunds if an order is completely different from what was received or if there is damage on arrival. Then the item can be returned and the shipping costs are for us. Of course you can also choose a new piece of jewelry or voucher.
* Because I am a small business, The World is Your Stage can NOT be responsible for choosing a wrong size, (I put a lot of time in measuring all of the items!) style or color. When you purchase an item make sure you checked your size, colour etc. If you hesitate about anything, don't buy! But feel free to contact me by email, if you have any questisons or doubts. I always answer within 2 hours.
* The World is Your Stage is not liable for discolouration of Jewelry materials, because I work with metal and gold or silver plated methods that do not all have the same effect. This also differs per acidity per skin. A jewel can also discolour due to sunlight, water or wearing perfumes and oils.
* All handmade jewelry should be handled with care. Repairs can be carried out free of charge up to 1 month after purchase, after which there will be additional costs for a repair.
* Many Healing Stone items are all different stones so items may differ from the photos you see in the webshop. If you want to discuss which stone you want you can email me and I can send you pictures. Most of the time I choose my items from my gut feeling.
*Is there any problem with your purchase and you still want to return, please contact me first so we can discuss the options. Because you have to understand it costs me a lot of time, money and (unnecessary) energy.
*I am not like big company's where you can order just to check the size or color and then send it back. It's more complicated then that. It takes a lot of time to make all the arrangements.
*I am aware of the "Consumers Association" and the "within 14 -days return" policy in Holland, but I prefer to make an exchange for another item or giftcard. So please do not send something back without contacting me first!
*I know it's more difficult to buy clothing or shoes online, so I am here for all questions, doubts, etc and I do my best to inform you about an item as much as I can. But if you're not 100% sure please do not buy it online, and just come visit me in my physical shop to try it on! ;)
Thank you for your understanding! ♡
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